We require a minimum of 2 seats booked for a tour to proceed. If you have booked a single seat on a tour that must be cancelled, you will not incur any charges, and we will do our best to re-schedule you to a date and time that suits your schedule.
What are weight restrictions?
We ask all customers to please provide ACCURATE passenger weights. Our flight operations team uses these weights to determine aircraft type and maximum fuel load. Inaccurate reporting of weights may result in a cancellation of the flight due to aircraft availability and/or flight schedule.
Maximum single seat capacity is 300lbs.
Please note that helicopter weight limits can vary based on seasonal weather and temperatures. Flights may have to be rescheduled or split into separate flights. Additional charges will apply.
What about the weather?
Your safety is our primary concern, and we want you to have a great time! Our highly trained pilots will analyze the aviation weather information the day of the flight and will decide if the conditions allow for a safe experience that they think you will enjoy. If not, our team will contact you to reschedule or cancel your flight at no cost.
Will there be other passengers in the same helicopter?
Usually yes, we often combine different groups in the same helicopter. You may be able to book a private tour for an added fee, please inquire with our reservations team.
How should I dress, and what should I bring?
It is several degrees cooler in the mountains so we always recommend that you bring an extra layer. Our helicopters are heated, but we want to ensure everyone is as comfortable as possible. For tours and charter that land, you may be landing in snow.
Where do you land?
For tours or charters that include a backcountry landing, the pilot selects a landing spot based on the weather conditions.
HELLY HANSEN DISCOUNT!
As a guest of SKY Helicopters, our friends at HELLY HANSEN Canada are pleased to offer you an exclusive 25% DISCOUNT on regular priced Helly Hansen items (10% off sale items) at the Vancouver HELLY HANSEN store. Helly Hansen gear is worn and trusted by professionals on oceans, mountains and worksites and now you can own the same gear worn by our SKY pilots! Visit the Vancouver Helly Hansen Store, located at 766 Granville St, V6Z 1E4 and show your SKY Helicopters confirmation email at the cash to redeem this offer.